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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Jones

November 27, 2024

5  out of  5
rating by Josh Jones
"Very friendly peoples"
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Tamiko outten

November 6, 2024

1  out of  5
rating by Tamiko outten
"I switched my auto policy from Mr. Dunn's agency. I told the agency in enough time to cancel my policy so that I would not be charged. Mr. Dunn's State farms agency still charge my account and still has not refunded my money. I was promised my funds would be returned onto my account within 72 hours. It's been nearly a month and I still have not received my funds . I Feel like State farm has not listened to my complaints or not, even shown that they care for my issues. I would not recommend this this service to anyone or this agency."
We responded:
"Thank you for taking the time to write a review. We take customer service and reviews seriously as you can probably see from our other reviews. I am sorry that you do not feel we provided you adequate service. However, I do not believe your review accurately describes the circumstances of the situation. We do sincerely appreciate you providing us the opportunity to serve you and wish you the absolute best."
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Shari Perez Guzman

October 31, 2024

5  out of  5
rating by Shari Perez Guzman
"My one and only insurance for many years!"
We responded:
"We sincerely appreciate the trust you have placed in us. Thank you for taking the time to leave us a review. "
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Thomas Marlowe

September 19, 2024

5  out of  5
rating by Thomas Marlowe
"Recently renewed my policy with Michelle at State Farm. I had a moderately complex; time sensitive situation and she was able to get it knocked out ASAP. Turned a stressful situation into a cake walk. Thank you! I can't recommend this agency enough."
We responded:
"Thanks so much for the review, Thomas!!"
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hugh elam

June 25, 2024

5  out of  5
rating by hugh elam
"I have dealt with Michelle Mojica and she is a very nice person and will always help you when needed. She provides excellent service. Thank you Michelle."
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Jackalyn Terrium

June 19, 2024

5  out of  5
rating by Jackalyn Terrium
"Worked with Michelle to change my policy. She was very helpful and informative, as she took the time to explain what changes meant and how they would affect my coverage. Look forward to working with her again."
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Kenny Sanders

June 10, 2024

2  out of  5
rating by Kenny Sanders
"We have used State Farm for several decades and have used three different agents due to military and work relocations. This agents office has been slow to respond to and dropped the ball on us several times on policy change issues. A customer should not have to wait almost a week to get a callback or email. State Farm is a 5 star company but this agent only gets two stars from us."
We responded:
"I have no record of you being a policyholder at my office. If the policy is in a different name, I am sorry our service levels have not met your expectations. We pride ourselves on outstanding service to our policyholders and sincerely regret we have fallen short in this instance. This is not common for my office as you can see from our other policyholder reviews. I hope you will contact me directly at the office so I may address and resolve the service issue. Best, Jimmy Dunn "
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Emyle Ferreira

May 29, 2024

5  out of  5
rating by Emyle Ferreira
"They are a great team, supper attentive, helpful and nice to deal with. Lori Moore usually helps me with anything I need, she is always efficient and sweet. I highly recommend her, she will take good care of you. Thank you so much for all your help Lori Moore."
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Paige Harris

May 20, 2024

5  out of  5
rating by Paige Harris
"Great service! Lori M. was very helpful and solved what we needed immediately!"
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Jacque Williams- Middleton

April 30, 2024

5  out of  5
rating by Jacque Williams- Middleton
"Michelle M. Was so helpful in getting me full coverage at a reasonable monthly price. I would like to thank her very much."
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Joseph Section

April 25, 2024

5  out of  5
rating by Joseph Section
"Michele Mojica was the best she helped me with EVERYTHING!! Had discount I didn’t even know that existed saved big!!"
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Easter Williams

April 2, 2024

5  out of  5
rating by Easter Williams
"Thanks again, Chelsea Smith"
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Jamere Nelson

March 18, 2024

5  out of  5
rating by Jamere Nelson
"Ms. Michelle was very nice and helped out every way she could Thanks Ms. Michelle"
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Jaci James

March 18, 2024

5  out of  5
rating by Jaci James
"Michelle Mojica was so much help this was such a great experience and she helped with everything!"
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Stephen Kushner Jr

February 26, 2024

5  out of  5
rating by Stephen Kushner Jr
"Michelle from State Farm is an absolute gem! From the moment I reached out for assistance with my insurance needs, she exuded professionalism, warmth, and unparalleled expertise. Her dedication to ensuring that every aspect of my policy was tailored to suit my specific requirements was truly remarkable."
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Justin Anctil

February 20, 2024

5  out of  5
rating by Justin Anctil
"I was paying $438 for just 2 cars, I called Shauna and now I am paying $307 for 2 cars and also rental inc! I was very happy with the quote and Shauna! She definitely made my day! Thanks again!"
We responded:
"Justin, that’s fantastic news! Shauna truly went above and beyond to provide you with a better deal. Saving over $100 on your insurance while also including rental coverage is a win-win! We’re thrilled that she made your day. If you have any further questions or need assistance, don’t hesitate to reach out. We’re here for you! "
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Earl Nickerson

February 20, 2024

5  out of  5
rating by Earl Nickerson
"Michelle was very helpful in getting a policy setup for me, she was very nice as well, and patient with me as I didn't understand a lot of it."
We responded:
"Earl, thank you for the 5-star review and kind words! We are thrilled to hear about your experience with Michelle and that her willingness to explain things thoroughly made the process smoother for you. We’re delighted to have her on our team. If you have any further questions or need assistance, feel free to reach out. We’re here for you! "
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Laurie Lempesis

February 12, 2024

5  out of  5
rating by Laurie Lempesis
"This office is great to deal with. Michelle helped me add a vehicle to my household this morning. She is upbeat, happy to help, professional and expedient whether handling sales or service. Thank you, Michelle. It’s so nice to speak with wonderful customer service representatives, especially in this day and time!!"
We responded:
"Laurie, thank you for sharing your positive experience with us! Michelle truly stands out with her upbeat and professional demeanor. We’re delighted that she could assist you efficiently in adding a vehicle to your household. In today’s fast-paced world, having wonderful customer service representatives like Michelle makes all the difference. If you have any further questions or need assistance, feel free to reach out. We’re here for you! "
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Raymond Stamper

February 5, 2024

5  out of  5
rating by Raymond Stamper
"Nice people. Very polite and helpful. They will look for a solution to your problem if something is not what you thought it should be. Would recommend to anyone with a need for insurance."
We responded:
"Raymond, thank you for your wonderful review. We are happy to hear that you are satisfied with our service and that we helped you find the best insurance for your needs. We appreciate your recommendation, and we look forward to serving you again in the future. "
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Terry Williams

January 31, 2024

5  out of  5
rating by Terry Williams
"I had the pleasure of Chelsea Smith working with me. I went fron 29 year's of insurance with Nationwide. She was extremely kind and professional. I also had the pleasure of working with Shauna Nelson. Would recommend both for any of your insurance needs. I got covid during this process. They sent me a get well card before I even singed the documents. That's caring when they didn't have to!"
We responded:
"Terry, wow thank you for the wonderful review and for taking the time to share your experience. We are honored to have you a part of our State Farm family and that you chose us! Chelsea and Shauna are both amazing agents and we are lucky to have them on our team. We are sorry to hear that you got covid, but we are glad that you are recovering well! Thank you for your trust and loyalty, and your generous recommendation. We wish you all the best and we hope to serve you for many more years."
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John P

January 19, 2024

5  out of  5
rating by John P
"Michelle was a great help! she got me everything i needed and was very thorough and helpful."
We responded:
"John, thank you for the 5-star rating! We are happy to hear that you had a positive experience with Michelle. She is one of our best team members and we appreciate your kind words. Thank you for choosing us and trusting State Farm with your insurance needs."
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Nell Warr

December 1, 2023

5  out of  5
rating by Nell Warr
"Kayla Henderson was very helpful and quick to respond via email!"
We responded:
"Nell, thank you for the great review! "
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Shane Goodwin

November 28, 2023

5  out of  5
rating by Shane Goodwin
"My partner and I are full time Real Estate professionals and have had more than our fair share of dealing with Insurance companies. Chelsea is truly a breathe of fresh air and always makes the process simple and transparent. Top notch customer service and professionalism!"
We responded:
"Shane, thank you so much for the wonderful review! I am so happy you had such a great experience working with Chelsea! "
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Matthew Neylon

November 28, 2023

5  out of  5
rating by Matthew Neylon
"When doing business with Jimmy Dunn, ask for Michelle Mojica. She is outstanding!"
We responded:
"Matthew, thank you for the awesome review! "
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Chrissie Leon

November 21, 2023

5  out of  5
rating by Chrissie Leon
"Moved here in June, went to Jimmy Dunn after reading the Google reviews and I was not disappointed! Kayla helped me out with getting new Car and Renters insurance and she was so professional! She said I was her first client but you could never tell! Anytime I reach out with questions she always gets back to me right away! Jimmy Dunn You have an exceptional worker with Kayla for sure! Highly recommend this agency!"
We responded:
"Christina! Thank you for such a wonderful review. I am so happy Kayla was able to get you new car and renters insurance and provide such great customer service. Your feed back means a lot! "